Moisture and software problem

[vamsi3666]

What to do now, please suggest

[LuciferMorningstarr]

Clean your charging port using buds with alcohol/sanitiser or something similar.

Also did you use ur phone anywhere near water? If so, put the phone in rice for a day or few hours and check back

[vamsi3666]

I'll try this thank you

[LuciferMorningstarr]

Watch this as well -https://www.youtube.com/watch?v=ZUiX3-Uy1t8

[MyGalaxyA53]

Hey friend, firstly I didn't understand what is a moisture problem and secondly, if you get a software update, you should do it immediately.

[vamsi3666]

Thank you, but there is no update available

[MyGalaxyA53]

Oh. So you have to wait. By the way, which phone do you use??

[vamsi3666]

S22 Ultra

[jayadevsudhamohan]

A52 s 5g

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support