Original topic:

Issue with permission tab on android 13

(Topic created on: 12-15-2022 04:42 PM)
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SaiPratapK
Active Level 3
Options
Galaxy S


Provided all the permissions but still the app is not working for backup and asking for permissions.
Earlier there used to be option of permission for files and storage. But iam not finding it after updati9n to android 13. Plz help with a fix. 
Now also iam unable tp upload screenshots. 

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1 Comment
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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