Finally, after months of no Buds+ connection prompt on my S devices after opening the lid, the issue is finally resolved. The service centre couldn't find out what the issue was. I HAD TO TROUBLESHOOT MYSELF TO RESOLVE THE ISSUE.
First, they said that no connection prompt comes when bluetooth is off which is not true. But, after sometime, they did accept that the prompt comes up even when bluetooth is off. I explained to them very specifically what the issue was, but, still, they couldn't replicate the issue during their testing. So, they replaced my Buds+ with a new one (both buds+charging cradle sans box and box contents) since mine was under warranty. I went to collect it but I found out that the issue was still there and the connection prompt was still not coming up when I open the lid of the new case. All the related options (nearby device scanning and bluetooth scanning) were turned on. They even showed me a demo where the prompt was coming up on one of the service centre devices (an S7 Edge) but not on my S20+. They suggested to get my phone checked. So, purplexed, I came back home and started a little deep dive myself.
Finally, after much troubleshooting, I found out that the location permission for the nearby device scanning app was denied on both my phones. I never turned it off, the prompt used to come up when my Buds+ was new so I suspect some Android/app update messed it up. As soon as I gave the app the location permission, the prompt came up on both devices! Phew!! Meanwhile, I copped a brand new Buds+ as well, for free, without any fault in my earlier Buds😂😂
If only they did a little more research!😜
