Original topic:

Issue with focus on camera 1.0x

(Topic created on: 06-26-2021 10:20 AM)
1466 Views
akaimetal
Beginner Level 2
Options
Galaxy S

Hello !
I am Rahul working with Akai metal This weekend , i find an issue on my S21 ultra..
With the 1.0x camera , the back of the photo is always blurry...
With 3.0x or 0.6x no problem ! I try to touch my screen for the focus but same problem... my mother have the same phone and she don't have the issue 

someone have this issue ?? I try to clear the data of "appareil photo" but same...
I see many posts on samsung members but nobody finds the solution

Here : 0.6x photo

 Here : 0.6x photoHere : 0.6x photo

Here : 1.0x photo

20210621_125922.jpg

Here : 3.0x photo

20210621_130948.jpg

So you can see the plastic hut is blurry in 1.0x
Can you help me ?

5 Comments
Galaxy S
Becuase you not touch on that mini home area it focused on the table
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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J0shua
Beginner Level 2
Galaxy S
Did you solve the issue??
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SinghBipul
Active Level 6
Galaxy S
Try Knocking Upper Right Corner Of Your Mobile While Taking Pictures..
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