Jiterry zoom issue with S25 Ultra

[Rony2191]

Its just 2 months, I bought this new S25 Ultra 512GB that i am using currently. 

Recently facing a flickering sound and zoom & focus issue with the camera system specially when switching between lenses.

Please share this post and tag it to the concerned team.

Please let me know if anyone have an email id fir complaining.

[scamsung-user]

Samsung ❌️ Scamsung ✅️

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Rony2191]

Attached the error video

[Prafulk]

Hi, this is a multi user impact, please DM for support. I can guide you further

[Saikat777]

Please tell, i have this issue from today.

[tripsmani]

Its a hardware issue...i had the same....replaced camera module....now working flawlessly...
The new 50mp ultrawide is faulty