Original topic:

Issue with Google RCS messaging

(Topic created on: 11-23-2024 01:30 PM)
253 Views
Dev_01
Active Level 1
Options
Galaxy S
I'm currently using S21 fe and I've started preferring google's RCS messaging and it's been good so far till I had to download a voice note. Even with stable network the voice note just doesn't get downloaded, it keeps on buffering. Tried every possible method I could find online like resetting the network settings, uninstalling and reinstalling the goggle message app, clear cache memory, force stopping the application and the list goes on. But it didn't work after all. 
Please give some solution to it.
0 Likes
2 Comments
Anonymous
Not applicable
Galaxy S
Try booting the phone into Safe Mode
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications. Kindly contact the respective application helpline, and they will provide you with the exact information regarding this.

Warm Regards,
Samsung Customer Support