Original topic:

Is Anyone Else Experiencing Low Bluetooth Sound on Galaxy S25 Ultra with Galaxy

(Topic created on: 02-25-2025 12:21 PM)
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Thakkar_Ronny
Active Level 1
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Galaxy S

I’ve noticed that the Bluetooth audio on my Galaxy S25 Ultra feels noticeably lower when using my Galaxy Buds 3 Pro compared to other Android phones. Even at maximum volume, it doesn’t seem as loud or immersive as I expected.

I’ve tried adjusting volume settings, disabling any sound enhancements, and ensuring both devices are up to date, but the issue persists.

Has anyone else experienced this? Any tips or solutions would be greatly appreciated!

2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Thakkar_Ronny
Active Level 1
Galaxy S
Thanks For The Reply But There Is No Error Or Anything For Wich I Can Share The Log File, I Just Want To Know That The Earbuds Or Any Other Bluetooth Device I Connect To My S25 Ultra, The Sound Feel Is Low Even On The Maximum Volume Level,

I Was Using One Plus Neckband And Felt That, Using Galaxy Buds 3 Pro Now And Feeling Same, And Even In My Car When I Play Music Via Bluetooth The Sound Feels Low Even On Maximum Level, Compared To Other Android Devices
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