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04-26-2024 10:29 PM in
Galaxy S- Mark as New
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04-27-2024 01:03 AM (Last edited 04-27-2024 01:04 AM ) in
Galaxy SFor the future: It is always a good idea to backup your images/files. Connect your Microsoft account to Samsung to do this via OneDrive, etc.
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04-30-2024 09:42 PM in
Galaxy SMy new S23 Ultra paint is chipping from the camera guard and bottom side.
Can I get a replacement?🥵🥵🥵
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05-01-2024 05:56 PM in
Galaxy SPlease follow the following troubleshooting steps, which might help to solve the issue:
Turn on Show hidden system files:
search and navigate to (My Files) app
(My files > More Options (three vertical dots) > Settings > show hidden system files switch)
Check the trash in My Files and Gallery:
My Files: My Files app > scroll down and tap on the Recycle bin > touch and hold the missing file > Restore all.
Gallery: Gallery app > Menu (the three lines) > Recycle bin > Touch and hold on the image, or select the images you want > Restore
Check synced files:
(Launch Samsung Cloud app > Press on Gallery > Choose Microsoft one drive if not yet synced and look for the missing images).
Restore the Gallery files backup data:
Samsung Cloud app > Restore Data > Restore > Done