Original topic:

Image processing issue

(Topic created on: 04-13-2024 11:28 PM)
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osiris
Active Level 5
Options
Galaxy S
When i capture a photo, before all the Processing, it looks beautiful and natural. But once the Processing is over, it looks down right ugly. Why??? It's horrible to look at when the Processing is over. Some photos get distorted so badly, rendering them unusable. A processed photo and it's raw is given below. What's this?? Took with expert raw.

image
Real location close to sunset( processed by ai )







image
Same place After sunset. Processed by system 



image
Raw image. After Processing 


14 Comments
ReaperX
Active Level 3
Galaxy S
No worries always here for my brothers and sisters ❤️
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

sravangandham
Active Level 1
Galaxy S

Reset of what?

Factory Reset or Setting Reset?

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osiris
Active Level 5
Galaxy S
Reset camera settings
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sravangandham
Active Level 1
Galaxy S

Any update from Samsung on this ?

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