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Original topic:

How to reset pin

(Topic created on: 02-14-2025 09:30 AM)
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sunn789
Active Level 5
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Galaxy S
Guys in my s24 ultra i fogot my pin to unlock. Biomatrics are working fine fingerprint and face. But need to reset that pin. Please give any idea without resetting whole phone.
3 Comments
Solution
Wodehouse
Expert Level 5
Galaxy S
Unfortunately, if you've forgotten your PIN and your biometrics are the only way to access your S24 Ultra, there's no official way to reset the PIN without performing a factory reset. This is a security measure to protect your data.
Why this is the case:
* Encryption: Modern smartphones use strong encryption to protect your data. This means that your PIN is not just a simple code, but it's used to decrypt your entire device.
* Security: Allowing a way to bypass the PIN without a factory reset would create a major security vulnerability, making it easier for thieves or unauthorized individuals to access your phone.
What you can do:
* Keep trying: If you have any possible combinations in mind, try them. You might remember it eventually.
* Factory reset: If you're sure you can't remember the PIN, you'll have to perform a factory reset. This will erase all data on your phone, so hopefully you have a recent backup.
How to perform a factory reset (if necessary):
Since you can't access the phone through normal means, you'll need to do a hard reset:
* Power off your phone: Hold the power button and select "Power off."
* Enter recovery mode: Press and hold the Volume Up button and the Side button (power button) simultaneously until the Android recovery screen appears.
* Navigate with volume buttons: Use the Volume Down button to highlight "Wipe data/factory reset."
* Confirm with power button: Press the Side button to select.
* Confirm again: Highlight "Factory data reset" and press the Side button.
* Reboot: Once the reset is complete, select "Reboot system now."
Important notes:
* Backup: If you had a Google account synced to your phone, you might be able to restore some of your data after the reset.
* Samsung Find My Mobile: If you had this feature enabled, you might be able to use it to remotely reset your phone. However, this will still erase your data.
I understand this is frustrating, but unfortunately, there's no easy way around this due to security reasons.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
Sunmughan
Active Level 2
Galaxy S
I am unable to pay samsung finance plus emi since i installed beta versions. Kindly fix this! Temporarily i am paying the emi using 3rd party app, but earlier i used to pay directly from Samsung Finance Plus app.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre. They will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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