Original topic:

Heating

(Topic created on: 05-29-2020 01:44 PM)
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Pratyaksh
Active Level 4
Options
Galaxy S
Does anyone facing any heating issue on S10+ while using high performance mode and gaming settings to max?

My phone normally has 35-40 degree temperature with the normal use which increases to 52 degree while gaming.

Any suggestions to keep it cool is appreciated!
4 Comments
Anonymous
Not applicable
Galaxy S
go to service centre
0 Likes
Pratyaksh
Active Level 4
Galaxy S
and ask them to do what exactly?
0 Likes
Jiyodilse
Active Level 9
Galaxy S
..if u want play pubg with lag free experience then

follow this conservation ...

https://r2.community.samsung.com/t5/Galaxy-S/need-tips-to-improve-gaming-performance-in-s9-plus/td-p...
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

 

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support