Heating and Battery drain very fast.

[Saradindu]

Dear Members I purchased S21 FE 5g 8 GB 256GB Snapdragon 26 days ago, since date of purchase facing heating issue and battery draining very fast. Please suggest me how to resolve the aforesaid issues. Thanks in advance.

[chiranmay]

Welcome to the stupid club. Congratulations, you have made the worst choice in your life.

[DarkClawX]

Why did you buy it without any research?

[DarkPhoenix]

Hi,

Great purchase however, you should not have purchased an already about 2 years old phone as the processor will soon fall into obsolete category(within another 2-3 year). Now, since the processor is a couple of year outdated, try not to overuse or use the phone under rough circumstance like running too many apps.

Try to clear the RAM as often as possible.

Regarding the battery, try checking some youtube video on how to optimize your battery usage in order to squeeze the most out of it. Check some youtube videos to find the average screen on time battery usage and tally it with yours.

If the result is still unsatisfactory, please go to the nearest Samsung service center

Hope this helps

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support