Network issues on your Galaxy S25 Ultra after a software update can often be resolved with a few troubleshooting steps.
Initial Troubleshooting Steps
Reboot the device: A simple restart can often resolve minor software glitches that may be causing the network problem. To do this, press and hold the power button to turn off the phone, wait about 30 seconds, and then turn it back on.
Toggle Airplane Mode: Turning Airplane Mode on and off can help refresh the network connection.
Check network coverage: Network issues can be location-specific, especially in areas with low signal or inside certain buildings. Try moving to a different location to see if the signal improves.
Check your SIM card: Ensure your SIM card is properly inserted and not damaged. You can try removing it, cleaning it, and reinserting it. If possible, test a different active SIM card in your phone or test your SIM card in another phone to rule out a carrier or card-related problem.
Advanced Troubleshooting
Reset network settings: This will reset Wi-Fi passwords, mobile data, and Bluetooth connections, which can fix network-related software conflicts.
Go to Settings > General management > Reset > Reset network settings.
Confirm the action and enter your PIN or password if prompted.
Check APN settings: You can also try resetting the Access Point Names (APN) to their default settings. Go to Settings > Connections > Mobile networks > Access point names and select Reset to default.
Contact your mobile carrier: The issue may be related to your service plan or an outage in your area. Contact your carrier to verify your account is active, your data plan is working correctly, and there are no known issues in your location.
Report the issue to Samsung: If the problem persists, it may be a bug related to the recent update. You can report this to Samsung customer support through the Samsung Members app by submitting an error report and log files. You can also contact customer support for further assistance or to schedule a repair service.
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Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).
