Original topic:

Green vertical line is showing in my phone S20 after updation

(Topic created on: 01-11-2024 10:45 PM)
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Akki_20
Active Level 1
Options
Galaxy S
Recently I have updated my phone software after notification from Samsung. After that a Green vertical line is appearing on my phone screen. How I can rectify it?? Or samsung will do anything for it??
4 Comments
goodthings
Expert Level 5
Galaxy S
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.
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M_f_zaman
Active Level 6
Galaxy S
Notification? Which update on S20?
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Akki_20
Active Level 1
Galaxy S
That was an update...1705023464198_1705023464188_0.jpg
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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