This with other 3rd party app like gcam and any camera app installed from play store
So its clear now that green tint issue is a software issue not a hardware issue as per i shown in this clips
And in back camera color variation between 1.9x and 2x zoom due to different sensor modes, but the extent of the tint and noise severely affects camera performance.
Kindly escalate this matter to the higher technical or camera calibration team and clearly confirm and fix this **software-related issue** that might be corrected in future updates.
Thank you for your attention and continued support.
And samsung i have sent log files to you many times but not get supportable reply samsung you were sometimes saying its hardware and sometimes its software now i clear it is software
We request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
