Original topic:

Green notification bar

(Topic created on: 09-08-2024 07:23 PM)
411 Views
Ajul
Active Level 1
Options
Galaxy S
There is a green color in the notification bar. Once the screen refresh rate set t0 60hz this problem got resolve this. While in adaptive refresh rate this problem still persists.

image


image







20 Comments
Kuldip_india
Expert Level 5
Galaxy S
We got the same problem in our S10 lite some years ago then we waited for next software update and after updating it the problem not solved so finally we changed the display and sold the phone.
0 Likes
Ajul
Active Level 1
Galaxy S
If the problem is not with hardware, then why should we change the display? Afterall, it takes almost 40000 rs to change the display. Is this the customer care we expect from a reputed company like samsung ? We bought their flagship premium category phone. What is the point in investing this much amount on this brand then ?
Kuldip_india
Expert Level 5
Galaxy S
Thats why we suggested to wait for next software update, if it is a software related issue then it can be solved by update, for hardware issue there is no other way except to change the part.
Ajul
Active Level 1
Galaxy S
Is it related to 6.1 update ? When we can expect the next update ?
0 Likes
Kuldip_india
Expert Level 5
Galaxy S
Not a fix date but Coming soon very nearly
Ajul
Active Level 1
Galaxy S
Waiting for that. Pleased make sure that the service center knows about this. I went to a service center and they asked to change the display without any second option. Then I found this method to temporarily resolve this issue. Hope you will come up with a fix for this bug.
Kuldip_india
Expert Level 5
Galaxy S
Please format your phone with reset factory settings after updating it.
Kuldip_india
Expert Level 5
Galaxy S
Do you have S22 ultra or S23 ultra?
0 Likes
Subhajit7903
Active Level 1
Galaxy S
@Ajul I also faced same issue in my s22 ultra...but samsung replace it's screen free of cost. My handset already pampered 2 year. It's a policy by samsung...if your S21 all model , S22 ultra got any lines on screen for software issue they will replace it free of cost. if your handset have any physical, water damage like dents then you are not eligible for this.
Just go to your nearest authorise service centre and tell them your problem and ask for the policy....you will definitely get some positive response.