Original topic:

White bar/screen issue after updating "Samsung S22 Ultra" to One UI 6.1

(Topic created on: 05-28-2024 11:34 AM)
9488 Views
TapuDas
Active Level 3
Options
Galaxy S
First of all, whoever reads this issue of mine should be patient and read the whole thing : 👇🏻

 I take care of this phone like my baby. Due to which my phone still has no scratches or dents.

 13th May, 2024 One UI 6.1 update rolled out for my Samsung S22 Ultra. I updated on 15th May, 2024. Since the update, the display problem has appeared, there is a thick white bar next to the left side of the front camera cut-out and the whole screen turned to green tinted, which is also visible in the picture I have provided.

 As we know, Samsung's software update policy is now for 4 years of Android and 3 years of security update. So we users do not update despite the update appears in notification again and again? Even if the company does not have proper software R&D, why are you rolling out the problematic updates? And after updating, most of the users are experiencing various problems. This is not at all desirable for such a large company like you.
Is this problem solvable by the next software update? 🤞🏻

 Samsung Members' Community, X, Google, Youtube etc. are filled with such complaints about Samsung flagships.
 So, is this a trick of Samsung, forcing you to buy a new one by destroying the old one!!!

 My handset's warranty is over now.
 Samsung please give me any proper solution for this. 🙏🏻 And try to send proper update at least so that the user does not have any problem. Above all, do not downgrade it while updating (Update means only update, not downgrade due to new problems). 🙏🏻

I've no fault for this problem. Can you tell why I will suffer unnecessarily? Now what should I do Samsung??? Please don't tell me now to go to the service center to pay and fix it that the update sent by you is the cause of the issue. 🙏🏻🙏🏻🙏🏻

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36 Comments
Subha0804
Active Level 7
Galaxy S
Next update problem solved please wait 🙏
Krishan15
Active Level 9
Galaxy S
Only Screen replacement is solution for this problem
Akilan_R
Active Level 6
Galaxy S
Temporary try it 60 hz and s22ultra 3 year warranty for green line issue https://www.samsung.com/in/support/email-the-ceo/ mail them twitter tag samsungindia
2612abhijit
Active Level 1
Galaxy S

Which update is this? I'm on One UI6.1 and that still has this issue

Abinash2636
Beginner Level 5
Galaxy S

Which update sir I have fetching this problem after September update ..when ??

0 Likes
Galaxy S

I have a permanent green line on my S21 5G and Samsung claims that their "offer" to change the screen expired on 30th April. I am being blamed for their problem because it happened in May!

ritwik1998
Active Level 3
Galaxy S
Same on my s21
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

We'd request you to share your contact details by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support.

0 Likes
rockzzz
Active Level 8
Galaxy S
All i done no use