Green line on display

[ArunNath]

Just now my S23 got a green Line issue. I only use for calling and Social Media like whatsapp. The phone is Indian Model, No dents, scratches or water damage. And also it's only been 2 years now.

 #s23 #Samsung #greenline

@SamsungMobile @SamsungIndia

[ArunNath]

Thanks brother 🙏 i required the job number to argue with the samsung team

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job sheet from Samsung service center try

[ArunNath]

I have done it, but the service employee told me to connect to Samsung support to claim the free display change, and I connected them to do the same, and they told me that's not possible.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ArunNath]

Esteemed Samsung Team,

Thank you for your feedback. I have implemented the previously suggested solutions a few days ago. However, the issue persists, and I am requesting further attention to this matter. The problem appears to be related to a software update, and it is impacting multiple users. The current resolution, which involves a paid display replacement, is not satisfactory.