Green line on display Galaxy S22

[Jeagi]

Got a green line on the display all of a sudden after software upgrade, found out nothing can be done to fix this except replacing the screen,customer service guy says Samsung might replace it for free. Has there been any update from Samsung for S22 device?. 

Feel cheated from Samsung as the issue is caused because of their software upgrade and no replacement of screen is guaranteed by them. 

[rajeshdutta]

it will be free

[rajeshdutta]

yeah I just checked it's over now

[Jeagi]

I went to custom service in policy period only, but they said no screen replacement support for S22 mobile.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue then we are always helping our customers to resolve their issues. So, we would request kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[sivak05]

Same for mee.. complaint with me..

https://r2.community.samsung.com/t5/Galaxy-S/Green-Pink-Line-Issue-Unite-amp-Be-Heard-Let-s-Get-Sams...

[shailbs4686]

Nothing happened. I have this problem with my phone for last 1 month.I did everything, talked to customer care, went to service center mail to service head Nothing happened.Everyone says that this model number does not come under free replacement policy. Samsung should be ashamed of itself for passing the buck to customers over manufacturing defects.