Original topic:

Green line in S 22 suddenly

(Topic created on: 08-10-2024 11:42 AM)
368 Views
Jijmichael
Active Level 4
Options
Galaxy S
Like some other S series models(S21,S22 Ultra,S24), my S22 developed green vertical line suddenly without any physical damage or water damage (confirmed nodamage in nearby samsung service centre). Please help me how to resolve this.
16 Comments
Neerajjpr
Active Level 7
Galaxy S
If your mobile is in guarantee period, ask service centre to change the screen. If they don't agree, file case against Samsung in Consumer Court
0 Likes
Jijmichael
Active Level 4
Galaxy S
Outside guarantee...X platform is also flooding with green line complaints in S series. Service centre said screen replacement program only for s22 ultra with green lines...omg.. What to do..
0 Likes
Neerajjpr
Active Level 7
Galaxy S
Sorry to know about this . Promise yourself, never buy any Samsung device in future. Samsung is robbing its consumers. Aware other never buy any Samsung device. I think ,you can register complaint in consumer court . Not very sure but there is time limit of 2 years from date of purchase. Don't hesitate to file the case in court. Few years ago, I also registered a complaint in consumer court and won the case against shop keeper. It took 3 years for verdict but I got whole money with three times penalty. Hire a good lawyer and teach the nice lesson to Samsung
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
Jijmichael
Active Level 4
Galaxy S
Did like that. Service centre says they are helpless. My phone s22 is less than 2 years old. Samsung executive calls and says there is nothing they can do to solve this amicably. Now it's like i have to change my screen my own. All happened after july update. Stuck with this phone.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Ajithr4
Active Level 3
Galaxy S
Hey bro, is it solved? Even green line appeared on my s22plus also.
0 Likes
sivak05
Active Level 6
Galaxy S
No u have to pay and replace display that's only answer u get from samsung.... I have same issue on my s22plus...
0 Likes