Pink line in S23

[krypton]

My dear samsung now a days you developing AI features to your smart phone oh, sorry flagship device but you are always denied pink line or green issue, in case you give 7 year software update to your new device but my S23 device just 1 year 10 months again just 1 year 10 months old and after software (AI developing One UI 7) update my S23 smooth experience with pink line sweet issue, next wait I visited to your AI service center they said oh sorry u have no warenty to fix this issue so charge apply around 8k to 9k, then I said everything happened after software update but your lovely Samsung AI service center said why u did software update, it's your fault, suddenly I am shocked. Sorry but I don't give any Rs.1 to fix this problem. 

Last 20 years i used samsung device but after S23... OK👍 Thanks Jai hind..

AI horizontal pink line with gorila glass victucs 2 samsung claim.🙂

[Thekkverma]

S23 users are getting pink lines on their devices everyday after updating their phone. I saw someone posting on Reddit showing pink line coming live after the update. Seems like it is pathetic strategy by samsung to force everyone to buy new phone

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card from Samsung service center will take time

[Ash_k]

My Samsung S23 is exhibiting the same pink line in the exact same location as yours.🙂

After over a year of ownership, a major update caused a display line to appear.
If a phone costing ₹60,000-₹70,000 does not provide expected quality, why are these updates released?.
One-year warranty is standard practice. However, a significant update was released one year  after purchase, and this update has caused a line to appear on the display. Given this, how can we have confidence in future updates?
Furthermore, when purchasing a phone, especially a flagship model at this price point, we expect a certain level of quality and reliability from a reputable brand.

[krypton]

Actually this is their company stategy to earn some extra money. Please don't repair unless they provide free replacement and share by facebook, insta, twitter.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

You have already connected with our service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable.

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

Warm Regards,
Samsung Customer Support

[krypton]

Ok what about oneplus policy. Whatever at least one time free replacement should be given by your company.

[S23User_sid]

Exactly same issue