Green line came suddenly

[Nasif666]

I am facing a green line issue on my Samsung [GALAXYS23]. The issue started after a recent software update, and I have not dropped or damaged my phone. Many other users have reported similar problems, so I believe this could be a software or hardware defect.

This is really frustrating, as my phone is in good condition, and the display should not have issues. I request Samsung to acknowledge this problem and provide a free screen replacement or a fix, as this seems to be a widespread issue.

[niks92]

I got the same problem with my S22plus.

[PewPewPew]

Please reach their team via the CEO email. Share your job sheet number and mention the issue started to show after the update. And they should be replacing the display for free. Raise a grievance with NCH.

[PewPewPew]

Please reach their team via the CEO email. Share your job sheet number and mention the issue started to show after the update. And they should be replacing the display for free. Raise a grievance with NCH.

[im_devi]

Your device under warranty or not??

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ram_ram]

Sir my Samsung galaxy S22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try

[AudioJack35]

Go to social media and tag Samsung official accounts with #GreenLine to get their attention and you could get free replacement