Original topic:

Green line Issue on Samsung S20 plus

(Topic created on: 09-22-2023 12:37 PM)
1513 Views
Ask7777
Active Level 1
Options
Galaxy S
I'm having this Green line Issue on my Samsung S20 plus and it isn't under warranty. 

The Samsung has accounced Free Screen Replacement for the phones under 3 years of purchase. But the green line appeared after my 3 years of my purchase, so I'm basically out of scheme. 

P. S : My phone hasn't had any external damage and green line appeared while scrolling Instagram 

Any suggestions how to get Screen replaced? 
9 Comments
JatinArc
Active Level 6
Galaxy S
I think company have some reasonable solution for you also..
Ask7777
Active Level 1
Galaxy S
If you find any, please help me out.
0 Likes
JatinArc
Active Level 6
Galaxy S
I think they are giving software support still long so need to provide bug support like green line in display. We all need to rise this query upto the higher level of sumsung support then its be fix.
ChetanCj
Active Level 6
Galaxy S
If your phone doesn't have any physical damage...like it should be as good as new ..no dents on the body and frame...than go to service center and tell them to send request to samsung or call customer care and explain...
0 Likes
Ask7777
Active Level 1
Galaxy S
I went to service centre, they told me to call Samsung Helpline.
On Samsung Helpline, they asked me to raise complaint from my side at the service centre. I don't know where it is going.
0 Likes
JatinArc
Active Level 6
Galaxy S
This is hardware problem you need to change your display..so you can go for service center.
0 Likes
ChetanCj
Active Level 6
Galaxy S
Go to service center and tell them customer support has told me to raise a complaint with service center
0 Likes
Galaxy S
Please go through this post as Samsung is giving free replacement for S20 series till Sept end

https://r2.community.samsung.com/t5/Galaxy-Note/Note20-S20-users-get-free-screen-replacement-for-Gre...
0 Likes
vishal1008
Beginner Level 2
Galaxy S
I have samsung s20 ultra
Green white pink line issue
My phone is 2.5 yaer old how can I replace display under screen replace warranty
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