Original topic:

Green Line on S22+

(Topic created on: 04-10-2025 12:06 PM)
165 Views
Thesushant
Active Level 5
Options
Galaxy S
Does samsung has any clue whats the root cause of this issue ?

Or they are simply asking customers to visit the customer care centers???

What was the point in purchasing flagship device if we have to visit service centers because of the fault from Samsung side...

#GreenLine #Display #S22+ #SoftwareUpdate #DisplayIssue #SamsungGalaxy #Error
5 Comments
Istayhere
Active Level 6
Galaxy S
if you are talking about greenline or any other line issues I'm sure they already know everything but now they have to replace probably thousand of handsets because of their faulty manufacturing which they won't cause they will have a bad impression and cost too much
ram_ram
Expert Level 1
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply but you must get job card in samsung service center
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Thesushant
Active Level 5
Galaxy S
Samsung care+ is sending the mail to 3rd party servify which have no control on these situations. They can help only when the device is in warranty.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter as per Samsung guidelines.

If anyonce facing the line issue on their devices, we would suggest them to visit the service center where we provide best in class services and repair is done by trained and certified engineers of Samsung and we hope they will be able to assist them after inspecting your device. They will ensure you receive original parts at a genuine cost along with a service invoice.

They can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Thesushant
Active Level 5
Galaxy S
Why the cost should be bore by us when the issue is caused by carelessness of Samsung team?
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