Green-line issue on my Galaxy 23

[biju_kumar]

My Samsung Galaxy S23 after OneUI7 update got green line in centre of the screen after 2 days. First it was a pink line then got greenlines. 

Contacted customer service and they told to create job sheet from Service centre and we got the job sheet from them with only issue of green line. After contacting customer service again after getting job sheet they just gave excuse of the phone being out of warranty and we don't cover S23 for this issue. Pay price for new screen👍

But the catch is models below this like S21fe, S22 and some others are included.

What a treatment to the loyal customer from Samsung 👏. I have a S25 ultra too what if it also get the line will they say same excuses. 

Never buy a Samsung smartphone without any screen replacement policy or just update it after few years. Otherwise, you will be suffering. 

The issue is due to the software of company but the customer suffer after taking there money and to canvas new customer they share gimmick like 5+6 yr update policy. But to know after update you get green line, then replace it then update come then green line issue again. They think better to buy new smartphone. What a business model to follow👏👏👏

[mkg]

Even one plus is providing lifetime green line replacement.
Better to switch to one plus

[Tech_xplorer]

Agree

[biju_kumar]

A quick update,
Have a chat with supervisor of samsung customer care.
They said they will collect the feedback from the detail from job sheet created. Will update soon after sending it to higher authority at samsung.

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get free replacement

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Ajitvells]

https://r2.community.samsung.com/t5/Galaxy-S/My-Galaxy-S23-Display-Issue-Full-Journey-Resolution-Awa...

[petesamprasxavier]

Yes bro same thing happened