The "green line" issue on Samsung displays has been reported by several users, particularly after software updates. This manifests as a vertical green line appearing on the screen, which can result from either software glitches or hardware malfunctions.
Potential Causes: Software Updates: Some users have noticed the green line appearing after installing certain software updates. In such cases, the issue might be due to a software glitch.
Hardware Failures: If the green line persists despite software troubleshooting, it could indicate a hardware problem, such as a faulty display component.
Troubleshooting Steps: Update Software: Ensure your device is running the latest software version, as updates often contain fixes for known issues.
Restart Your Device: A simple restart can sometimes resolve temporary software glitches causing display anomalies.
Factory Reset: If the issue persists, consider performing a factory reset. Remember to back up your data before proceeding, as this will erase all personal information.
Samsung's Response: In India, Samsung has acknowledged the green line issue and is offering free screen replacements for affected Galaxy models, including the Galaxy S21 and S22 series. This program is available for devices within three years of purchase and without physical or water damage.
Next Steps: If you're experiencing this issue, it's advisable to contact Samsung Support or visit an authorized service center to determine the appropriate solution for your device.
Hope this helps...❤ 😊 please accept it as a solution. It do help other users also, click on 3dots in my reply section and then click on accept solution. Thanks.🙏
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue . Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.
As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
