Green line issue on galaxy s21 fe

[deepakghadai70]

I have got a security patch update in last week of May month . After update yesterday i got a white line on my display.

 Today i visit the service centre and they told me that, the validity of screen replacement hasbeen completed on 26th may 2025.

 And also i told them that could u do a small inspection and give me the job sheet and they told me that if we inspect it(open all parts), then your mobile have to keep here till further announce.

@samsunggalaxys21fe @samsungceo @samsungindia @samsung @samsungsseries

@samsungindia @onlysamsung

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable for out of warranty products. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

[ram_ram]

Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try I got free replacement for my s22 mobile display

[prathamks]

after update my phone facing lines problem

[prathamks]

S21 fe

[prathamks]

after update my phone facing lines problem sumsung s21 fe

[viwie_]

I have a white line show up on my phone screen today

[JSPrasanth]

Which model

[ia25]

same issue for my S21 fe

[JSPrasanth]

Dear Samsung Support Team,

I am writing to raise a complaint regarding my Samsung Galaxy S21 FE (Model: SM-G990E), which is currently facing two major issues:

1. Display White Line Issue
After a recent software update (Firmware:G990EXXSEGYE1) waiting for install (Firmware: G990E0DMFGYF1), a white vertical line suddenly appeared on the display.

This line is always visible — even in Safe Mode and after a reboot. I confirmed it's not a software glitch, as the line does not appear in screenshots.

I believe this may be due to a display hardware issue, which has coincidentally appeared after the latest firmware update.

2. Back Panel Loosening
Additionally, the back door of the phone became loose on its own. Due to urgency and safety concerns, I had to temporarily fix it using glue for emergency use.

This should not happen on a premium Samsung device, and I request your support in getting this inspected and resolved at an authorized service center.

Device Details:
Model: Samsung Galaxy S21 FE (SM-G990E)

Firmware Version: UPDATED G990EXXSEGYE1/ PENDING G990E0DMFGYF1

Issue Observed Since: [13/06/2025]

Location: Coimbatore, Tamil Nadu

Request:
Kindly register my complaint and provide a resolution, either out of warranty (if eligible) or with an affordable solution. Please advise me on the next steps for inspection and repair.

I have been a loyal Samsung user and expect a reliable solution for what appears to be a growing issue among S21 FE users.

Looking forward to your response