Original topic:

Green Line issue

(Topic created on: Tuesday)
126 Views
Doflaming
Active Level 1
Options
Galaxy S
I started to see green line issue on my S23. Now I'm afraid to update my phone, even the small bug fix update also.
10 Comments
Mr-RKS
Active Level 7
Galaxy S
Did this green line appear on your device because of an update?
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Doflaming
Active Level 1
Galaxy S
I think so
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Doflaming
Active Level 1
Galaxy S
Thank you for the solution, but my phone is out of warranty.
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
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goodthings
Expert Level 5
Galaxy S
Follow above-mentioned steps and go to service center for replace/repair it's. If your's device is within 3 years from the date of purchase and no any physical or liquid damage. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. So you can freely update your device.

Warm Regards,
Samsung Customer Support

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njain2
Active Level 3
Galaxy S
Samsung is worst company, don't buy Samsung products if they can not provide proper service I have multiple bad experience with Samsung service center as well.
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