Original topic:

Green Line appeared after Software Update.

(Topic created on: 07-06-2024 05:52 PM)
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EvilPenguin
Beginner Level 2
Options
Galaxy S
After updating my Galaxy S21 FE today,suddenly a green line appeared on my screen out of nowhere. 

This is clearly a software issue and I don't get it why samsung is not owning up to this?? 

Are their S21Fe users so unimportant to them 
8 Comments
rockzzz
Active Level 8
Galaxy S
Sasmung is cheat now a days not helpin me to same pblm on s22+
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Sobin
Active Level 3
Galaxy S
I got white line in my s21fe today 11.30 AM
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. Meanwhile use 60Hz.refresh rate of display. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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sohan-446
Beginner Level 3
Galaxy S
I got white line in my s21fe a few days ago
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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