Original topic:

Green Line Issues 😬

(Topic created on: 09-11-2025 12:10 PM)
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muhsinabdulazeez
Beginner Level 4
Options
Galaxy S
My Samsung Galaxy S21 FE got a line on the display due to a software update. The device is out of warranty, so there is no chance of getting it repaired. Since this issue has not occurred from my side, Samsung should address the issues that arise globally. Samsung gives longer software updates in terms of years, but I have to say that they aren't pulling it off efficiently. To ignore these issues is a bad manner from the company, since they have to answer the queries regarding this.
7 Comments
SammyUser0036
Active Level 8
Galaxy S
If your phone has no dents/scratches on frame and no scratches/cracks on display AND it's less than 3 years old, you can go to Samsung service centre, they will replace your screen+frame for free (you'll have to pay labour charges and consumables charges though).
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muhsinabdulazeez
Beginner Level 4
Galaxy S
Bother, what about devices that survived three years? They are still Samsung devices, right? Since they have given assurances about four, five, or seven years of software updates, it means the devices should be taken care of by Samsung itself.
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SammyUser0036
Active Level 8
Galaxy S
That's what the policy is from Samsung. If your device is more than 3 years old then you have to buy a new display, with labour charges and consumables cost it will cost you ₹10.5 to ₹11K.

I agree that Samsung should give lifetime warranty on green line issues like OnePlus, or at least for the entire software update cycle of the phone.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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ram_ram
Expert Level 4
Galaxy S
Samsung service center give free replacement of display for s21fe in Green line problem out of warranty try
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shadabwadkar
Beginner Level 2
Galaxy S
Green line come,s on my s22 disply after update . Need free replies for this . Help
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