Original topic:

Green Line Issue

(Topic created on: 2 weeks ago)
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GauravBidve
Active Level 1
Options
Galaxy S
I am getting green line issue on my S21 FE,
Is it due to software update?
6 Comments
bold
Expert Level 5
Galaxy S
Visit the service center. Your issue will be resolved there. As far as I know, if your device has no water damage, scratches, dents, or any such issues, and if it has not been more than three years since you purchased the device, then your display will be replaced free of cost.

If you are satisfied with my suggestions, kindly click on the three dots at the top right side of this comment and mark it as a solution. Thank you.
BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://www.sammyfans.com/2025/08/14/samsung-galaxy-s23-ultra-green-line-display-repair-india/
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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ram_ram
Expert Level 3
Galaxy S
Yes.ask for free replacement of display in samsung service center don't pay for display
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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