Green line issue

[Ayush4477]

I am a s21fe user and get a green line on my display while using without any physical damage. And some of my friends also facing same green line issue with their s21fe. I brought this mobile in oct 2023. Within 2 year I am facing such problem. I just want to know what is the solution to this problem. Is the brand providing screen replacement or not ? 

[BiRdMaN]

Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://www.sammyfans.com/2025/08/14/samsung-galaxy-s23-ultra-green-line-display-repair-india/

[Ayush4477]

I have visited samsung service center 2 times in 2 days always they are saying that their engineer is not available come later.

[Raz1980]

Don't miss the slot. Atleast get the issue registered so that they will look into this issue. 30th Sep is the last day.

[goodthings · Accepted solution]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[Kaustav_Ray]

Samsung recognizes this as a display defect in some S21 FE units. Since your device is under warranty (purchased Oct 2023), take it to an authorized service center—Samsung should replace the screen free of charge

[Ayush4477]

As some people saying that thus offer is only upto sept 30 is it correct ?

[Raz1980]

Yes.. Not sure they increase the time line.

[ram_ram]

Free replacement of s21fe available in samsung service center