I am using Samsung Galaxy S22 Ultra smartphone. Its been a 4 days since I have updated the phone and all of a sudden today morning the green line has poped up in the centre of the screen. Please guide me through the free screen replacement process. This issue is causing alot of disturbance.
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card in samsung service center
As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
I reached out to samsung service centre. They have raised a ticket as well. But how long does it take for samsung to approve the request. We haven't got a reply from past 3 days.
I have already been to the nearby service centre and they have inspected the device. They have also agreed for screen replacement since my device doesn't have any scratch or dent. They have asked for original bill. But I have misplaced the bill and I am unable to find it now. The device was purchased 3 years ago (29th Oct 2022). Can this replacement be carried out without the original bill? Please assist me how to deal with this issue.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
