Green Line Issue After July Security Patch Update

[Satyam_editz07]

Hi @sumsungsupport, @Samsungmember

I received the July 2025 security patch update on my device early yesterday. After installing the update, I noticed a green line appearing on my screen. This issue started immediately after the update and was not present before.

 Has anyone else experienced this after the latest update? Is there any official acknowledgment or fix from Samsung?

 Device Model: Galaxy S23 5g

[armlinker4639]

Samsung provides free screen replacement for some S21 and S22 series. Unfortunately, S23 or later series are not covered under this. But you can visit the service centre and request them that this issue came right after updating the device and it was totally company's fault.

Some people were able to get it.

I hope you get your screen replaced by them.

If this solves your query, I'll appreciate if you could accept my comment as solution by clicking on the dots on the top right of my comment 😊

[Satyam_editz07]

Of course 🙏

[armlinker4639]

And if it doesn't work, then use My Galaxy to send Samsung a request.

[abhishek032]

My samsung s21 fe just got this Green line issue just after software update. Please confirm if I'll get free replacement of display ?

[armlinker4639]

The update policy covers S21 and S22 models. So it's best that you visit the nearest service centre.
The offer is applicable till Sept 30, 2025. Thanks😊

[abhishek032]

Is this policy update somewhere? or if you can provide me link to prove at the service center?

[armlinker4639]

https://www.gadgets360.com/mobiles/news/samsung-galaxy-green-line-free-screen-replacement-s22-ultra-...

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card from Samsung service center lot of Green line problem in samsung mobile

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.