I have been a samsung S and Note user from a decade . Recently upgraded from Samsung s22 ultra onto Samsung s24 ultra honestly speaking I'm impressed Samsung you have Done a fantastic job with the UI, optimisation and every thing but one issue that has started to annoy me so much and it grainy and Sandy display of my phone it is evident always al tge time upon keen observation but while using the phone at night with brightness set to the lowest this grainy or sandy screen is so annoying and completely unexpected from a 1,60,000/- INR phone and the sadest part of it is Samsung is not even providing users a satisfactory answer stating the reasons and causes is it a software glitch or a Hardware issue assurance to fix this issue such a shame and if its a hard ware issue Recalling and replaing the screen isn't a right thing to do too why should I get my brand new phone costing mkre tham a lack pryed open like a book sacrificing on the waterproofing from the factory even tho it is done free of cost its done by humans and robotic precision can't me matched for the fault of the brand simply unacceptable this is ridiculous disappointed
As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.
This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.
To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.
Same grainy display issue. I checked out the phone demo unit at Reliance digital showroom and there the phone did not seem to have any such grains, also the blacks looked much more dense and not grey like it does on my unit. I had even visited the service centre to get a note of DOA because of faulty display, to get replacement, in India you don't even get that..!! I can't get a phone replaced till they give me a note, which they refused to give... It's really sad when we pay so much, this is the service we get..!!
