S24 ultra grainy display replacement

[HemaDrone]

After 10 months of usage now i noticed the grainy display while using youtube app, will i get replacement for that. Anyone got recently ? 

[UrNa]

Samsung guys are notoriously tough to convince. But if you are okay with the phone being wiped and reset, take it to the service centre.

That's the first thing they do (flash original firmware), before accepting your device for warranty. If it's only an app issue, uninstalling the app fully should work, or reflashing the firmware will.

If reflashing doesn't work, they usually sulk and will honour the warranty.

[HemaDrone]

Yes you are right, these guys are tough to convince. During initial usage times there were that image shift issue on the camera was happening. At that time itself they didnt accept for replacement. Later they said its how the lens works.

Not sure what they gonna say for this

[UrNa]

You will have to be firm, polite, and persistent. They will accept it after a firmware flash. Ask them to show other devices if they say it is a feature. Keep pushing. You bought an expensive phone, and it is under warranty, and you have every right to it. Don't drop the issue.

[Wodehouse]

A grainy display on your Samsung Galaxy phone after 10 months of usage is definitely frustrating, especially when watching videos on YouTube.

This issue could be related to a hardware problem, possibly with the display itself. There have been reports of similar issues with Samsung phones, including the Galaxy S21 series, where users experienced a green line appearing on their screens.

Regarding a replacement, it's best to contact Samsung support directly to discuss your options. They may ask you to visit an authorized service center for a thorough inspection. If the issue is deemed to be a manufacturing defect, you might be eligible for a replacement or repair under warranty.

Before reaching out to Samsung, ensure you're running the latest software on your device, as updates often include bug fixes and performance improvements.

Keep in mind that the availability of a replacement or repair will depend on the specific circumstances surrounding the issue.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊

[HemaDrone]

This issue is due to the display pixel itself having dimm at some points. Posted by some guy in twitter after checking in microscope

[Milu2786]

It is not a bug but a feature according to samsung

[HemaDrone]

Excellent bug grainy pixelated feature

[RĀJ]

Contact the service centre. You may claim replacement under warranty

[HemaDrone]

Do you know that grainy issue is fixed after replacement? Anyone got it fixed?