Original topic:

Getting green line on S21plus display

(Topic created on: 06-02-2024 11:04 PM)
540 Views
ankshbh
Beginner Level 2
Options
Galaxy S
Hi,

Getting green line on S21plus display. Suggest plz. 
Phone not in under warranty. 
12 Comments
uberwala
Active Level 4
Galaxy S
I think the only solution you have is to connect with customer care.
Mr_Nightmare
Active Level 8
Galaxy S
Contact samsung support team or wait for a update to fix it
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Bruce-Wayne
Active Level 4
Galaxy S
You will need to replace the display. But I saw some Chinese videos, they use some kind of microscopic machine to fix it.

If you can go to China then you can fix it without display replacement.

For now it's better to contact an official samsung service center.
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Anand_Avn
Active Level 9
Galaxy S
Here some members got free repair even after the expired warranty period. U can DM them or read there post(steps) to complaint NCH.
I hope this may help u.

Post link > https://r2.community.samsung.com/t5/Tech-Talk/Green-Line-aftr-updt-we-need-to-UNIT/td-p/15292443?src...
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Umangmathur
Expert Level 5
Galaxy S
Get a screen replacement from nearest samsung service center
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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RaviPop
Active Level 1
Galaxy S
Tried all thise thing didn't work mobile is out of warranty will nearest customer care help?
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