Galaxy Store App Notification Can't be Removed

[SS2605]

Hi All,

Don't know if this is a really sadistic tactic or a bug, but my S23 shows a notification of Galaxy app which I can't disable.

The entire toggle to disable is blocked, see the images attached. 

Such a premium device, but problems of a cheap Chinese phone makes me question Samsung's Premium Offerings across the world.

I hope that it was just a glitch if not then there's a problem.

If any one knows how to solve this please comment below.

Thanks!

[Dove34]

In my S23 Galax store not listed in App Notification ..🤗🤗🤗

[sm972]

Same in S22+

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Kindly enable/ disable notification once for the application.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps in the link below.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[SS2605]

This didn't worked.

[rupeshsharmain]

Also it didn't work for me