Original topic:

Galaxy S24 Ultra image shifting problem.

(Topic created on: 02-11-2024 07:04 PM)
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AbhinandanBhaumik
Active Level 3
Options
Galaxy S



My Galaxy S24 Ultra is facing camera image shifting problem and Samsung is not providing any resolution to solve this issue. Unfortunately I am not able to use my Galaxy S24 Ultra normally.

13 Comments
Ravi0883
Expert Level 5
Galaxy S
Too many units have facing the same issue but service center and customer executive had announced that this is a feature.
Galaxy S
Samsung customer care says that an update will resolve all the issues. What are your views on it?
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Ravi0883
Expert Level 5
Galaxy S
Are they ready to give this on writing? Probably not? This is a hardware level issue which was rectified by themselves and 2nd batch made in January (built) doesn't have this problem.
Galaxy S
Where they told that, can you send me.
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Ravi0883
Expert Level 5
Galaxy S
They are not ready to accept this is a fault rather they are are promoting this as a feature. I searched this that January made phones doesn't have image shift problem.
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hussain822
Active Level 4
Galaxy S
I have January manufactured device still i face this issue
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Ravi0883
Expert Level 5
Galaxy S
Try 3x to 5x and vice versa
Pallav0024
Active Level 6
Galaxy S
I would say take another s24 ultra user and yours phone too to the nearest service center and make them compare by their own u'll definitely get a solution
Galaxy S
No they aren't providing any solution. They are saying it's software problem.
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