Galaxy S24 Ultra image shifting problem.

[AbhinandanBhaumik]

My Galaxy S24 Ultra is facing camera image shifting problem and Samsung is not providing any resolution to solve this issue. Unfortunately I am not able to use my Galaxy S24 Ultra normally.

[Ravi0883]

Too many units have facing the same issue but service center and customer executive had announced that this is a feature.

[AbhinandanBhaumik]

Samsung customer care says that an update will resolve all the issues. What are your views on it?

[Ravi0883]

Are they ready to give this on writing? Probably not? This is a hardware level issue which was rectified by themselves and 2nd batch made in January (built) doesn't have this problem.

[AbhinandanBhaumik]

Where they told that, can you send me.

[Ravi0883]

They are not ready to accept this is a fault rather they are are promoting this as a feature. I searched this that January made phones doesn't have image shift problem.

[hussain822]

I have January manufactured device still i face this issue

[Ravi0883]

Try 3x to 5x and vice versa

[Pallav0024]

I would say take another s24 ultra user and yours phone too to the nearest service center and make them compare by their own u'll definitely get a solution

[AbhinandanBhaumik]

No they aren't providing any solution. They are saying it's software problem.