Original topic:

Camera Shift Noise Issue on Galaxy S24 Ultra

(Topic created on: 11-27-2024 10:31 AM)
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VedPrakashSah
Active Level 4
Options
Galaxy S
Anyone else experiencing camera shift noise on S24 Ultra?

I'm curious if anyone else is experiencing a camera shift noise when switching to 5x zoom? It's a pretty annoying issue that seems to be hardware-related. I've tried all the usual software tweaks, but nothing seems to fix it. If you've encountered this problem, please share your experiences and any potential solutions you may have found. Let's see if we can figure this out together.
12 Comments
hussain822
Active Level 3
Galaxy S
There is no solution for this. Every one is facing this issue
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HardikRP
Active Level 5
Galaxy S
Yes this is very common among all the s24 Ultras, even I was curious to know about this when I purchased the phone. Don't worry, you're not the only one to face this. I'm with you bro, and there are so many more, maybe everyone using s24 Ultra.
This is basically physics. Put some object near your nose, see it using only right eye with left eye closed, then see it using the left eye and do it fast.. you will understand what happens when the camera is switched that is focused on the near object. This does not happen when the object is far away from the camera.
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VedPrakashSah
Active Level 4
Galaxy S
I have been using the phone for almost a year since the preorder, but I started experiencing this issue only this week.
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HardikRP
Active Level 5
Galaxy S
Maybe you must have noticed it now, I also pre-ordered it and using since almost a year now, the issue was there from the day one. I also contacted the support and created some post related to this. Don't worry, that is only because of the distance between 2 cameras.
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VedPrakashSah
Active Level 4
Galaxy S
OIS moves; I know that's normal, but you can watch the video; the shift sound is captured while taking videos too. This was not the case before.
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HardikRP
Active Level 5
Galaxy S
I checked after your last comment, the noise is there in my video too.. yeh naya sikhne ko mila, I didn't knew about this before. 😂
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VedPrakashSah
Active Level 4
Galaxy S
It's a hardware defect, but when I called Samsung, they said we can't do anything. Please visit the service center.
HardikRP
Active Level 5
Galaxy S
They will not do anything as well.. According to my experience with Samsung Service Center. But at least give it a try.
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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