Camera Shift Noise Issue on Galaxy S24 Ultra

[VedPrakashSah]

Anyone else experiencing camera shift noise on S24 Ultra?

I'm curious if anyone else is experiencing a camera shift noise when switching to 5x zoom? It's a pretty annoying issue that seems to be hardware-related. I've tried all the usual software tweaks, but nothing seems to fix it. If you've encountered this problem, please share your experiences and any potential solutions you may have found. Let's see if we can figure this out together.

[Wodehouse]

You're not alone in experiencing this issue. Several Samsung S24 Ultra users have reported a camera shift noise or image shift when switching between lenses, particularly when zooming in to 5x.

This problem seems to be more noticeable when switching between the 3x and 5x lenses, and some users have reported that the image becomes blurry or shifts during this transition.

While some users believe this might be a hardware issue, others think it could be related to the camera's auto lens switching feature.

To troubleshoot this issue, you can try turning off the Auto lens switching feature in the Camera Settings. Some users have reported that this helps reduce the image shift.

However, if the issue persists, it's possible that it might be hardware-related, and you may want to contact Samsung support or visit an authorized service center for further assistance.

Please do check these links below.

https://forums.androidcentral.com/threads/s24-ultra-camera-issue-help-please.1064985/

https://saminsider.com/galaxy-s24-ultra-camera-shift-issue-when-zooming/

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly disable the Shutter sound.
Path: Camera app> Settings> Swipe to and tap the switch next to the Shutter sound to disable it.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Clear camera application data: Apps>Camera>Storage>Clear Data

● Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

[VedPrakashSah]

Nothing worked,
and I have reported the problem with a log file.