The major problem I noticed on my Samsung Galaxy S24 Ultra is while zooming in and out. The camera abruptly starts shifting while recording. The entire video gets ruined because of this camera Shifting issue.
I have attached a video which shows 2 things camera Shifting while focusing and zoom.
Zooming in and out in video or photo mode has the same outcome. Videos come out bad because of this. This is a super expensive phone to have any such problems.
As per your query, we request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
