Galaxy S23 camera issue

[shashidude1053]

Hi Galaxy Team,

I am using the Samsung galaxy from S9+ and results epic in every device.

Now using s23 but issue is that it's camera not focus very well. I have to zoom in for better capture/scan QR code ,etc.

Kindly provide an update to fix this issue or suggest how to solve.

[KARTIK_KS]

Resetting the camera settings once.

Please check the latest update once.

[shashidude1053]

Resetting already done, let me update and updates you shortly

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

In case the issue still persists, Kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support