Original topic:

Galaxy S22 Ultra Display Issue after Software update to UI-6 . Users having horrible experience

(Topic created on: 01-06-2024 11:04 AM)
19949 Views
Dayalvish
Active Level 1
Options
Galaxy S

The Samsung S22 Ultra Display has the issue noticed by many users. this came to know when I had the similar issue noticed in my handset. 

I am usually very scaecely used and kept in good condition. No scratch whatsoever in the set. but while using the handset suddenly the bright spot appeared in the display. als if we closely looks it, we can see that the bright spot extends towards the left part of the display in a scattered manner. ifwe keep the handset in a darker place we can notice the light scattering easily. I really got annoyed after spending so much of money, such issues really put me in sad. then after browsing Samsung community support forum, I found that, I am not alone. many of the users are having the same exact issue what I am enduring now. I tried to resolve the issue by my own did the below points

1) went into Safe mode for any faullty application. ( negative)

2) did a factory reset. (negative no improvement).

then tried to change someof the badic setting which affects the display. activated the power savwer mode. instantaneously the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

also I tried to disable the power saver mode and reduced the refresh rate from 120 hertz to 60 hertz. then too the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

so my findigs are like even if the display is externally damged how it is possible that the display become normal if by enabling power savwer mode or reducing the refresh rate to 60???. 

Seriously Samsung requires a deeper analysis and save their trusitng users from the perils. 

spending so much of money to have such pain will definitely put us to think twice before opting for such poorly built Samsung Flagship devices. Hope samsung is listening.

 

Galaxy S22 Ultra Display issue.jpeg

108 Comments
samirandas
Active Level 1
Galaxy S
Ami facing same issues
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Members_PYHr33n
Beginner Level 2
Galaxy S

It started happening to my s22 ultra few hours ago. Did samsung ever fixed this when it happened before. I searched if they have ever fixed it but there no answer to that question. All of the results are about making the refresh rate 60Hz and replacing the display. And I do not want to pay about 25% of what I paid for the device to replace the display because of the 100% fault of the company. They should fix this software error

0 Likes
Samsung_DFr2OBu
Beginner Level 2
Galaxy S

I'm having this issue too what should I have to do now 

0 Likes
ssaumya123
Beginner Level 2
Galaxy S
I am also facing the same issue, not sure if Samsung can provide next update to fix this issue, as it's really annoying to see this issue from a flagship smart phone.
0 Likes
pinkupai
Active Level 1
Galaxy S
Hi iam facing same issue with my phone as many others mentioned here... Samsung definitely didn't expect this from you after spending so much on it
.. if everybody is facing issue please try to solve the problem or let us know what is to be done...
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amal2022
Beginner Level 2
Galaxy S
Me 2 facing same issue , i toight it might be internal damage . Sorry samsung , after spending this much amount
0 Likes
HardikBhatt
Beginner Level 3
Galaxy S

Kindly go to service center they are going to provide FOC basis replacement of your old screen. 

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puthalath
Active Level 1
Galaxy S

i am also facing the  same issue. after upgrading the sofware the whole system was heating up and draining the battery very fast. after that a light bar appeared on the top left half of the screen and spreded all over the screen. now the phone become unusable. approched the service center they quoted almost 30000/ for repair.

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appu7708
Beginner Level 2
Galaxy S
Am facing same issue
0 Likes