Original topic:

Galaxy S21 and S22 with green line issue in India get free display replacement.

(Topic created on: 05-20-2024 10:15 AM)
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Betatester255
Active Level 7
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Galaxy S

Last updated: April 21st, 2024 at 10:08 UTC+02:00

 

Reports about green lines appearing on the display of some Samsung devices have been going around since last year. This is a big enough issue that the company has officially responded in some markets with the offer of providing a free one-time display replacement for out of warranty devices.

Samsung has been offering these display replacements for select models in India since last year, and the company has now expanded the list of supported models to include the Galaxy S21 and the Galaxy S22 series as well.

There's now a deadline to avail this replacement offer

This green line issue has primarily been reported on devices with Super AMOLED displays. Reports about the issue have reemerged over the past couple of weeks, highlighting the fact that even more devices suffer from it now, requiring Samsung to expand the free replacement offer to additional models.

Samsung India has been providing a free display replacement for affected devices since July last year. The eligible devices included the Galaxy S20 series and the Galaxy Note 20 series. The company has now expanded this list to include the Galaxy S21 series and the Galaxy S22 series.

Just like last year, all devices will also be offered a free battery and kit replacement, but it appears that there's now a deadline to avail this offer. Appointments must be booked at a Samsung Service Center until 30th April, 2024 to get a free replacement from the company.

Customers are effectively getting their entire device refurbished with this offer. Getting a new lease on life for a device like the Galaxy S22 that's still relatively modern and will have software support for some time as well is a deal too good to pass up.


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67 Comments
mani1994
Beginner Level 2
Galaxy S
S21 FE is not covered according to the service centre. My s21 fe have one line now
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rahulm96
Active Level 1
Galaxy S
Please protest for s22 and s22+,I have s22+ and two line after updating, but not get free service for this major issue. We want samsung give us free service for lining issue. 🙏
Nandhuss
Active Level 5
Galaxy S
Facing same issue with my S22+. All S22+ users must unite and act as quick as possible.. mail them everyone ... servicehead.in@samsung.com
0 Likes
prashantw511
Active Level 3
Galaxy S
Samsung India is misleading & making false promises as far as Samsung free display replacement is concerned it is just a gimmick & pr event for Samsung. They are not bothered about the problem customers face
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krushh
Beginner Level 2
Galaxy S
My samsung z fold 2 front screen also has green lines issue. Will i get free replacement?
0 Likes
Binoy2009
Beginner Level 2
Galaxy S
Greeline showed yesterday (20.5.24 evening) on my note 20 ultra,,
0 Likes
DrMSD
Beginner Level 3
Galaxy S
I'm also victim of samsung false promise about screen replacements.....

One plus Company is better than these thieves 'SAMSUNG INDIA' they always gives more apaurtunity and offer to US customer over Indian customer..always

#boycott samsung galaxy phones to india

Company gimmick s..they are not
covering the promise as they told about screen replacements ...multiple training given thier customer service agent to false checkouts to buyers,
3 year old phones not covering
Mild damage phone not covering up

0 Likes
antoE
Beginner Level 2
Galaxy S
I got the same issue two weeks back fist week of May. I have reached samsung service center they said offer was expired on April 31st. I am using S22 ultra, got one and half year back. Can anyone guid me since its brand new....
antoE
Beginner Level 2
Galaxy S
I purchased around one lakh rupees and now the screen replacement cost me around 20000 rupees. This is unacceptable....
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Salmanvaraliya
Beginner Level 2
Galaxy S
I got pink line last week but they are just saying that the policy has ended now you have to pay 28000 for the display
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