Original topic:

Galaxy S21 and S22 with green line issue in India get free display replacement.

(Topic created on: 04-21-2024 04:08 PM)
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Betatester255
Active Level 7
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Galaxy S

Last updated: April 21st, 2024 at 10:08 UTC+02:00

 

Reports about green lines appearing on the display of some Samsung devices have been going around since last year. This is a big enough issue that the company has officially responded in some markets with the offer of providing a free one-time display replacement for out of warranty devices.

Samsung has been offering these display replacements for select models in India since last year, and the company has now expanded the list of supported models to include the Galaxy S21 and the Galaxy S22 series as well.

There's now a deadline to avail this replacement offer

This green line issue has primarily been reported on devices with Super AMOLED displays. Reports about the issue have reemerged over the past couple of weeks, highlighting the fact that even more devices suffer from it now, requiring Samsung to expand the free replacement offer to additional models.

Samsung India has been providing a free display replacement for affected devices since July last year. The eligible devices included the Galaxy S20 series and the Galaxy Note 20 series. The company has now expanded this list to include the Galaxy S21 series and the Galaxy S22 series.

Just like last year, all devices will also be offered a free battery and kit replacement, but it appears that there's now a deadline to avail this offer. Appointments must be booked at a Samsung Service Center until 30th April, 2024 to get a free replacement from the company.

Customers are effectively getting their entire device refurbished with this offer. Getting a new lease on life for a device like the Galaxy S22 that's still relatively modern and will have software support for some time as well is a deal too good to pass up.


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67 Comments
Bujjiiii
Beginner Level 2
Galaxy S
I have a green line issue on my samsung note 20 ultra will that be done for free ?
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Bujjiiii
Beginner Level 2
Galaxy S
Can I get a reply for my text ? @JinceVFrancis
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JoeXaviz
Beginner Level 2
Galaxy S
What if the phone is bought outside India.. to change the display for free..
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Ajeet19
Beginner Level 2
Galaxy S
What this behaviour @SamsungIndia : when i visited to #samsung cus service with #greenline issue in my #galaxys21ultra then your service partner said this is software issue & my display is on warranty regarding this issue but due to dent on side(not on display),they are not replacing20240715_144704_1000002885_1721035026.jpg20240715_144650_1000002884_1721035011.jpg20240715_144507_1000002883_1721034909.jpg20240715_144452_1000002882_1721034894.jpg
0 Likes
noel2501
Beginner Level 2
Galaxy S
Green line issue on my s22IMG-20240726-WA0008_1000121902_1721975901.jpg
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Sai_Prabha
Beginner Level 2
Galaxy S
I have s asamsung s21 but they are saying they won't change display since the mobile is over 3 years old
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shbbb
Beginner Level 2
Galaxy S
samsung s22 display line problem
Please replacement 🥹🥹
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hdhkso
Beginner Level 4
Galaxy S
My Samsung s22 have 2 green line and 1 pink line
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Piyushinde12
Active Level 1
Galaxy S

I am also experiencing the same green line issue with my Samsung S22. Unfortunately, the company has denied my request for a phone replacement because the S22 and S22 Plus models are not covered under their policy. Despite numerous reports of this issue affecting many users, Samsung continues to deny responsibility. I invested a significant amount of money in this phone, expecting exceptional service and experience, but I am deeply dissatisfied with Samsung's response. I believe Samsung should provide a free display replacement policy for the S22 and S22 Plus models to address this widespread problem. 

DaxGowtham
Beginner Level 3
Galaxy S
I've updated my S21 5G and there is 4 lines on display with different colours & no physical Damage, Still why samsung service center is not accepting for free service & asking 14,000 Inr to fix the Display
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