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08-26-2024 07:23 PM (Last edited 09-05-2024 10:44 PM ) in
Galaxy SI’ve been using my Galaxy S21 FE for almost 2 years, and recently, I noticed that the back cover is starting to come loose. It’s disappointing to see this happening, especially since I’ve taken good care of the phone.
I’ve found that many other S21 FE users are facing the same issue. It seems to be a common problem, which makes me wonder if it’s related to a design or manufacturing flaw.
I’ve already reached out to Samsung, and they’ve acknowledged the issue and forwarded it to the relevant department. I’m currently waiting to hear back, but I’m also curious if anyone else here has experienced the same problem. If so, how was it resolved? Did Samsung offer a free repair?
Looking forward to hearing your thoughts and experiences.
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08-26-2024 07:33 PM in
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08-26-2024 07:35 PM in
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08-26-2024 07:54 PM in
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08-26-2024 08:22 PM in
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08-26-2024 11:14 PM (Last edited 08-26-2024 11:14 PM ) in
Galaxy S
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08-27-2024 11:21 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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09-05-2024 10:38 PM in
Galaxy SI visited my nearest service center about the loose back cover on my Galaxy S21 FE. They quoted ₹650 for the repair, even though this isn’t due to physical damage. It seems many S21 FE users are having the same issue.
