Galaxy S10 Lite-Netflix & Amazon Prime not working

[anonymous1221]

For the past couple of days Netflix and Amazon Prime is not working in my S10 lite.

It is with me only or some of you people are also facing this issue. Please provide some solution.

[ajitsaria]

Both the apps are working perfectly on my S10 Lite without any problems. I suggest you uninstall and reinstall both the apps to see if it resolves the problem.
You have not specified the exact nature of the problem faced by you so it is difficult to suggest any other solution.

[DeeS22UltRa]

Working fine for me, both the app but only problem is amazon prime is not full screen its upto camera

[Sree09]

Same issue... just realized

[Sree09]

No OTT app is working in my S10 lite

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[matthiesen]

I´m facing same problem with my S10 Lite. Online or offline, it did not run any video on Prime video neither on Netlix. 

[SM_Alex]

I also have the same issue. I've reported the error to Samsung with the log file. Awaiting a revert

[Mohnish6209]

I also have the same issue tried reinstalling bothe the apps

[ratanlal1104]

I also reinstalled and tried all possible solution. Must be samsung issue