Phone is not working properly .

[jehir9998]

After the latest update my phone is not working properly . Netflix amazon Hotstar none are working and i cant mirror my phone with my TV .please fix it .

[naruto1]

Hi @jehir9998 Please use samsung members application lo report the errors so that samsung should look into this matter and provide you the resolution.

Please feel free to reach out for any help.

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support