Original topic:

GALAXY S24 NOTIFICATION PANNEL ISSUE

(Topic created on: 05-31-2024 09:43 AM)
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Ishan77
Beginner Level 5
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Galaxy S

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There seem to be some problem with the quick pannel, buttons won't respond, it seem to b frozen, and sometimes icons completely dissappear, the only way I found to fix this is restarting the phone. The phone is running One UI 6.1 on May security patch. @samsung please look into this problem.
1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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